STANDARD OPERATION PROCEDURE - TRAINING PROCESS AND REVIEW


STANDARD OPERATION PROCEDURE
TRAINING PROCESS AND REVIEW
Document no  :                                  Revision No.  :
Effective date  :                                 Revision date :
Page                  :


I.                    Purpose:
Training is extremely important. It help all the employees to understand what they are doing as well as get more knowledge to support their works . and especially training purpose is to continuously improve and enhance quality control system.

II.                  The scope :
The scope of training is to provide all parts related production or other to employees who are doing at factory and new workers just hired.

III.                Training procedure :
Who can you verify  who is good inspector and  who is not ? this is what every factory should be asking by them selves. Even the factory  had showed Qc personnel  slide or garment and had the meeting and discussion  on quality issues on types of defect or construction issues. But how do they know who is actually effective in finding these defects and who is not?. Actually, they knew this answer clearly because they walk around the factory and see who is doing a good job. So what procedure can be put into place to ensure everyone know who is able to to find defects or who needs additional training based on facts and not gut feeling ?. this actual data and can then be viewed  by management into planning who does what and where they are going to do it  ? we must find root cause why do they not know that problems and base on this to look  for training way effectively.
Prior to conduct the training , trainer will send the email to factories to inform date and time for training. Production / Factory manager will get the training schedule  and arrange related persons to join the training as our requirement then submit their attendance list to trainer by return the email. Trainer will consolidate full information from factories and prepare official attendance list to issue out the training.
The signature of attendances and take photos during training will be recorded and beside that trainer ask the attendance to take a part in doing the test and get their feeling as soon as the training agenda ends. All records will kept in place for further.
And additionally, for newly hired staffs , they had been also provided training 2 days by trade union and take test prior to enter factory work. Orientation training to new comers is conducted on every Monday,Tuesday,Thursday and Friday weekly with agenda such as :
-          Introduce company and customer via policies , compensation....
-          Introduce compliace standard include : policies , social insurance , labor law , safety and environment.
-          Introduce quality control system and production process .
-          Guide first aid kit procedure and emergency plan in case got the problem.
-          Take a test after 2 training attended.
The record of orientation training will be also kept in place by trade union team
As soon as they passed test , they will be tested workmanship at factory and they will be arranged to work properly. When they joined factory, local supervisor will guide them more details in each their works and let the know how to understand right works ,how to work as well , and how to communicate with coworkers.

For quality inspectors , we re conducting in house training every weekly including newly hired staffs based base on actual QA performance with many different topics on quality. Training program helps them understand all production process and work effectively.


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